Symbility Solutions Inc. provider of cloud-based claims technology using the most comprehensive data for the property and casualty insurance industry, is pleased to announce its strategic partnership with Digicall Solutions, a market leader of technology-enabled outsourcing and software solutions, for the expansion of the Symbility mobile claims platform in South Africa.
Based in Johannesburg, South Africa, since 2003, Digicall consists of seven specialist units that provide an array of services to the short term insurance sector. They will begin using the Symbility application through its Assessing Solutions division, to process claims and manage the contractor network for tier one insurers including, Absa Insurance Company Limited and Zurich Insurance Company South Africa Limited. Concurrent with these deployments, Digicall will leverage its customer relationships to become an exclusive value added reseller of Symbility's software.
Johan Erasmus, Managing Director of Digicall Assessing Solutions, comments, "We are delighted to have secured this partnership with Symbility. The combination of our assets and best-of-breed practices across the claims value chain will provide a compelling solution and unique claims experience for our customers. Our philosophy is to build mutually beneficial partnerships that add value to our clients. We strive to improve service delivery in an environment that encourages entrepreneurial thinking and maintains the highest level of transparency and professionalism."
"This new partnership with Digicall is an important milestone in bringing the Symbility platform to a new continent and will generate revenues in the first quarter of 2013 for the company," states Richard Adair President and Chief Operating Officer, Symbility Solutions. "Digicall provides the best combination of technical market knowledge and customer relationships to assist our expansion efforts in Africa. Their vision to raise the insurance bar through the delivery of leading-edge technology enabled outsourcing, fits perfectly with Symbility's goal to bring a better claims experience to property insurers around the world."